When your car or truck is acting up it can be the most annoying, scary thing going on. You may have no idea what’s wrong. How many times have you taken your car in to the shop and you were just stunned into silence. You may not even know how to explain the problem or the noise? It’s important that when you take your car into the shop you not only understand what the technician is telling you but you are able to explain to him the problem that is going on. Working almost together to figure out the issue. Here are a few tips to remember before taking your car into the shop or dealership.
Symptoms: Think for a few moments about your cars driving performance. Is it rattling, or is it making weird noises? Are there funny smells coming from the engine? Is anything leaking? Is it idling funny? Does it have trouble starting or staying started? Make sure you write down all of the symptoms your car or truck is having before you take it to the shop. That information is vital for the technician to diagnose your cars illness.
Previous Medical History: Has your car or truck had issues in the past? Make sure you pull out any past receipts and paperwork of work done on your vehicle. Any and everything you have is good to take with you. Even the last oil change. It’s a possibility that the previous shop missed something or mis-diagnosed the problem. You never know but taking all the past work with you will help the technician solve the problem.
Descriptions: When you get to the shop with your car or trucks symptoms and medical history make sure that you are clear and concise on your explanation to the technician. Make sure you use words like “passenger side” and “driver’s side” instead of “right” and “left” when describing what the symptoms are. Those are important when describing the issue. You don’t want to confuse the technician do you?
Confusion: When the technician comes back to you with an explanation of your vehicles issues and you don’t understand what he is saying, don’t be afraid to ask him to explain it more thoroughly. I know sometimes it can be confusing to understand but it’s important for you to be well informed of your vehicles issues at all times.
Surgery: Make sure when the repair order is handed to you that you understand 100% what is about to happen to your vehicle. If you don’t know how much money, time, and effort goes into changing a water pump you better ask for a thorough explanation. Just make sure that all the i’s are dotted and all the t’s are crossed so that later on down the road there will be no confusion, and your vehicle is home, safe and happy on it’s way to a full recovery.
Thanks to Brandi Hodge for contributing.
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